| dcterms.abstract |
Libraries all over the world has been compelled to impose certain restrictions limiting their
services to the users and introducing alternative approaches for the delivery of library services
and resources as a response to the situation created by pandemic. This paper explains how the
library of the Open University has dealt with the situation and continued to provide services to
its stakeholders. The case study method was used in the study, and data collection was done
through observations, from the library website and various other documents available at the
library. The study identified the ways that could transmit the virus in the library namely; books
with the virus, infected patrons and staff, accordingly the Virus transmission triangle was
introduced, with a view of taking measures to control the virus transmission Major measures
taken by the OUSL library were reducing the number of users visiting the library, enhancing
online inquiry service to provides a better service, introducing strict sanitary measures, keeping
records of library users, changing book circulation process, a self-check-in kiosk, rearranging
furniture to ensure social distancing, developing e-library editions etc. In addition, the staff of
the library has been encouraged to work from home, enabling them to provide their respective
services even at a time when the university is closed. The library was able to develop an Open
Education Resources (OER) collection because of the adoption of the Work from home concept.
This pandemic situation emphasized the importance of identifying and implementing new
approaches by all institutions of the world to make sure continuous service for their
stakeholders to ensure the sustainability of the institution. |
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