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The Impact of Transformational Leadership Behavior of Salesperson on Their Customers’ Relationship Marketing Behavior-Special reference to Corporate Banking Sector in Sri Lanka
ABSTRACT The objective of this study is to identify the impact of transformational leadership behavior of salespersons on their customers’ relationship marketing behavior in the Sri Lankan corporate banking sector. With ...
Identifying the transformational leadership behavior of salesperson in Sri Lankan leasing industry
(Annual Academic Session, Faculty of Humanities and social sciences, Open University of Sri lanka,Nawala,Nugegod, 2009)