Perceived service quality and customer loyalty: an application of SERVQUAL model in credit card segment of Sri Lankan private sector banks

dc.contributor.author	Wanninayake, W. M. A. S
dc.contributor.author	Mahakumbura, M.G.C.D.
dc.contributor.author	Hapugoda, J. C.
dc.date.accessioned	2025-03-25T06:55:18Z
dc.date.available	2025-03-25T06:55:18Z
dc.date.issued	2019
dc.identifier.uri	http://repository.ou.ac.lk/handle/94ousl/2781
dc.language.iso	en	en_US
dc.publisher	The Open University of Sri Lanka	en_US
dc.relation.ispartofseries	Vol. 4;Issue. 1
dc.subject	Private Banks	en_US
dc.subject	Credit card holders	en_US
dc.subject	Service Quality	en_US
dc.title	Perceived service quality and customer loyalty: an application of SERVQUAL model in credit card segment of Sri Lankan private sector banks	en_US
dc.type	Article	en_US