Abstract:
The unemployment rate of persons with disabilities in Sri Lanka continues to
create a significant challenge not only for the individuals affected but also for the
national economy, which misses the chance to benefit from the talents of capable
people. The study explored perceptions, attitudes, and experiences of co-workers,
staff, and heads regarding workplace inclusion for special needs colleagues.
Using a qualitative research approach and following the case study design, the
study involved two senior academics, five academic staff members of the
departments, and ten non-academic staff from the Department of Special Needs
Education and the Learner Support Unit at the Open University of Sri Lanka
(OUSL). Semi-structured interviews were conducted with the academics, while a
focus group discussion was conducted to for non-academics. Thematic analysis
was applied to identify common patterns and meaningful insights. Findings
indicate that overall attitudes toward colleagues with disabilities are positive.
Heads of departments emphasized the value and capability of these employees,
and academic staff expressed willingness to foster a supportive work
environment. Many non academics expressed a desire for more awareness and
orientation about the type of disability and how best to interact with and support
such colleagues, preferably before recruitment. This reflects the need for
preparatory training to enhance comfort and collaboration. Despite the goodwill
expressed by staff, employment opportunities for individuals with disabilities
remain limited. The study highlights that inclusion must go beyond policy and be
supported through infrastructure, communication, and staff development. The
study recommends increased disability awareness training for all employees,
workplace adjustments based on individual needs, and active policy
implementation to ensure a truly inclusive and supportive environment.
